Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and manage personal information provided to us via our website www.countrypestcontrol.com.au, in accordance with the Privacy and Data Protection Act 2014 (VIC) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information when you voluntarily submit it via our contact form. This may include:

  • Name
  • Email address
  • Phone number (optional)
  • Subject of your enquiry
  • Details provided in your message

2. How We Use Your Information

  • To respond to your enquiry
  • To provide requested information or service quotes
  • To contact you about arrangements or follow-ups
  • To maintain internal service records

We do not use your information for unsolicited marketing, nor do we sell your data.

3. Disclosure of Information

We only share your information internally or:

  • If required by law
  • With your explicit consent
  • To third-party service providers (e.g., email systems) under strict confidentiality

We do not transfer personal data outside of Australia.

4. Data Security

We take reasonable precautions to protect your personal data, including secure storage, internal access controls, and encryption where appropriate. However, no online transmission can be guaranteed 100% secure.

5. Data Quality

We strive to ensure your information is accurate and up to date. You may request corrections at any time.

6. Access and Correction

You have the right to access and correct your personal information. Please contact us directly using the details below to make a request.

7. Cookies & Analytics

We may use basic cookies for functionality and anonymous usage analytics. These do not personally identify users. You can choose to disable cookies in your browser settings.

8. Changes to this Policy

This policy may be updated from time to time. The most current version will always be posted on this page.

9. Complaints

If you have concerns about our handling of your personal information, contact us. If unresolved, you may also contact the OAIC at www.oaic.gov.au.

10. Contact Us

Country Pest Control
Email: adams@countrypestcontrol.com.au
Phone: 0437-847-122